Teaching

I learned this lesson in the training, or Customer Education, department of high tech companies. For example, at my current employer (not the one whose “product” is visible in the computer display), when a customer buys our software, they automatically get a certain number of “training credits”. Spend more dollars on product and you get more training credits. Those credits can then used, and are valued, exactly like dollars except they can only be used for training. They expire in one year and, if not used, they’re gone.

Switched him from Chrome to IE. Had him configure his corporate proxy details. Everything works.

The trip is on!

This week had both. The free upgrade from Hertz was decidedly nice but the customer’s insistence on writing his ISR handler in C++ wasn’t.

From the wide-range of questions asked in class, and owing to the research and experimentation I had to conduct to answer them, I’ve learned more about the software I teach than I ever did while applying it.

Ed Rasimus is a retired Air Force jet jock who now teaches history in public schools.

My recommendation is sincere: “Mandarin. Learn to speak and understand Mandarin.”

Two routes to get here, via Los Angeles or on secondaries, and two choices for the mode of transportation, flying or driving.